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Table of Contents

Table of Contents

  • I
    -
    Introduction
  • 1
    -
    Exterior Elements and Site Work
  • 2
    -
    Concrete
  • 3
    -
    Masonry and Manufactured Stone
  • 4
    -
    Carpentry – Framing
  • 5
    -
    Carpentry – Finish
  • 6
    -
    Doors and Windows
  • 7
    -
    Finishes - Exterior
  • 8
    -
    Finishes – Interior
  • 9
    -
    Gypsum Wallboard
  • 10
    -
    Flooring – Resilient
  • 11
    -
    Flooring – Hardwood
  • 12
    -
    Flooring – Carpet
  • 13
    -
    Flooring – Laminate
  • 14
    -
    Flooring - Tile and General Flooring Issues
  • 15
    -
    Roofing
  • 16
    -
    Fireplaces, Plumbing, Electrical
  • 17
    -
    Interior Climate Control
  • D
    -
    Download Full Guide
The Alberta New Home Warranty Program
Ver 24.08.11
Workmanship & Material Reference Guide
Ver 24.08.11
Introduction

Introduction

  • 1 - Introduction
  • 2 - Purpose of the Guide
  • 3 - Program Inspectors/Conciliators
  • 4 - Guide Limitations
  • 5 - Resources for Guide
  • 6 - Care and Maintenance Guide
  • 7 - Disclaimer
The Alberta New Home Warranty Program
Ver 24.08.11
Workmanship & Material Reference Guide
Ver 24.08.11
Introduction

1 - Introduction


For most homebuyers a new home represents a significant investment. A new
home is built from thousands of components, involves hundreds of design
details, any number of construction people and takes months to build. With all
those variables, it is not surprising that occasionally a disparity exists between
the expectations of the homeowner and what the builder delivers.
The Alberta New Home Warranty Program
Ver 24.08.11
Workmanship & Material Reference Guide
Ver 24.08.11
Introduction

2 - Purpose of the Guide


The Guide identifies common workmanship and materials issues requiring conciliation or inspection which have been raised by builders and homeowners over the years. The Alberta New Home Warranty Program (the Program) has created this Guide to identify specific criteria and measurement principles and to assure consistency is achieved when evaluating the issues. It also identifies the repair or replace resolutions as well as the criteria when the issue does not require further builder action.

This Guide is a public document. Builders and homeowners are encouraged to use this resource when discussing material and workmanship concerns. If the builder and the homeowner are unable to resolve the issue(s), the Program can be requested to assist. We offer knowledgeable and experienced inspectors, who provide discussion, mediation and conciliation services, and we provide an arbitration process as well.
The Alberta New Home Warranty Program
Ver 24.08.11
Workmanship & Material Reference Guide
Ver 24.08.11
Introduction

3 - Program Inspectors/Conciliators


Program inspectors have been well trained regarding technical construction issues and the use of this Guide, and are experienced in identifying and resolving the issues that impact a home. Their skills include technical knowledge, professional accreditation, dispute resolution management and they also have extensive experience in the home building industry. A Program inspector is a qualified and neutral third-party.

This Guide is intended for use by Program inspectors to complete investigations and to prepare a Conciliation Report. Homeowners can request the services of Program inspectors by providing the Program with a written Request for Assistance pursuant to the provisions of the Warranty Certificate applicable to the home.

Program inspectors will exercise their judgment and discretion after reasonable consideration of the particulars of this Guide as well as any other relevant circumstances that impact the issue(s) under investigation.
The Alberta New Home Warranty Program
Ver 24.08.11
Workmanship & Material Reference Guide
Ver 24.08.11
Introduction

4 - Guide Limitations


Conventional, low rise, wood frame construction is the primary focus of this Guide, and it may not be applicable to other types of construction. Certain issues are beyond the control of the builder including issues which are the responsibility of the homeowner as part of regular maintenance of the home. There may also be a distinction between the warranty provided by the builder and the warranty provided by the Program which is subject to the terms, conditions and limits described in the Warranty Certificate issued by the Program for the home. Not all defects are warrantable defects.

Industry standards and reasonable expectations of quality and finish are recognized in this Guide, and it is designed to be supplemented by applicable building codes and other guidelines or standards produced by industry associations. In the absence of a written specification, the builder’s show home may be referenced to establish the level of workmanship applicable to the issue under investigation.

This Guide is intended to assist with the identification of minimum acceptable standards for builders and homeowners. It is posted on the Program website www.anhwp.com and forms a part of the Warranty Certificate.
The Alberta New Home Warranty Program
Ver 24.08.11
Workmanship & Material Reference Guide
Ver 24.08.11
Introduction

5 - Resources for Guide


This comprehensive Guide was initiated and organized by the Program and updated in the fall of 2011. It could not have been written without the substantial contributions of representatives of Builder Members, industry experts, independent inspectors, sub-trades and suppliers. All of these outside resources were a credible source of information to establish references and industry standards. At the end of this publication there is a list of all of the people, associations and corporations who contributed time and resources to its preparation. We sincerely thank all contributors for their efforts.
The Alberta New Home Warranty Program
Ver 24.08.11
Workmanship & Material Reference Guide
Ver 24.08.11
Introduction

6 - Care and Maintenance Guide


A companion document to the Workmanship and Material Guide is the Guide to Care and Maintenance of your New Home. This guide provides additional information on the materials contained inside and outside your home. The Guide to Care and Maintenance of your New Home can be found on-line at www.anhwp.com on the main page as a featured resource.
The Alberta New Home Warranty Program
Ver 24.08.11
Workmanship & Material Reference Guide
Ver 24.08.11
Introduction

7 - Disclaimer


While every effort has been made to ensure the accuracy and veracity of the information in the Guide, the Program is not responsible in any way for damages arising out of the use of the Guide. Although the Program relies on reputable sources and believes the information in the Guide is correct, and attempts to keep the Guide current, the Program does not warrant the accuracy or completeness of the information. The Program reserves the right to discontinue, change or modify the Guide at any time without notice.
The Alberta New Home Warranty Program
Ver 24.08.11
Workmanship & Material Reference Guide
Ver 24.08.11
Table of Contents

Table of Contents

  • I
    -
    Introduction
  • 1
    -
    Exterior Elements and Site Work
  • 2
    -
    Concrete
  • 3
    -
    Masonry and Manufactured Stone
  • 4
    -
    Carpentry – Framing
  • 5
    -
    Carpentry – Finish
  • 6
    -
    Doors and Windows
  • 7
    -
    Finishes - Exterior
  • 8
    -
    Finishes – Interior
  • 9
    -
    Gypsum Wallboard
  • 10
    -
    Flooring – Resilient
  • 11
    -
    Flooring – Hardwood
  • 12
    -
    Flooring – Carpet
  • 13
    -
    Flooring – Laminate
  • 14
    -
    Flooring - Tile and General Flooring Issues
  • 15
    -
    Roofing
  • 16
    -
    Fireplaces, Plumbing, Electrical
  • 17
    -
    Interior Climate Control
  • D
    -
    Download Full Guide
The Alberta New Home Warranty Program
Ver 24.08.11
Workmanship & Material Reference Guide
Ver 24.08.11
To scroll pages, use two fingers.
Table of Contents
  • I - Introduction
  • 1 - Exterior Elements and Site Work
  • 2 - Concrete
  • 3 - Masonry and Manufactured Stone
  • 4 - Carpentry – Framing
  • 5 - Carpentry – Finish
  • 6 - Doors and Windows
  • 7 - Finishes - Exterior
  • 8 - Finishes – Interior
  • 9 - Gypsum Wallboard
  • 10 - Flooring – Resilient
  • 11 - Flooring – Hardwood
  • 12 - Flooring – Carpet
  • 13 - Flooring – Laminate
  • 14 - Flooring - Tile and General Flooring Issues
  • 15 - Roofing
  • 16 - Fireplaces, Plumbing, Electrical
  • 17 - Interior Climate Control

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