In 2009, the Program celebrated 35 years since its inception. The organization has operated successfully under many business conditions over the years. As we adapt to the changing business environment, we will continue to focus our energy on three key areas:
1. To be a pre-eminent provider ot warranty coverage and associated services;
2. To improve the industry through a focus on customer satisfaction;
3. To improve the industry through ongoing builder education.
To read reports of our operational focus in previous years simply click on the links below.
2009 Year in Review Report
2008 Year in Review Report
2007 Year in Review Report
2006 Year in Review Report
2005 Year in Review Report