Peace of Mind well beyond the Warranty
For homeowners, the Program provides the comfort that comes with knowing your new home purchase or renovation is protected by Canada’s most experienced, most reputable new home warranty provider.
But the peace of mind doesn’t end there.
Thanks to our high standards of membership – the highest in the province – when you work with a Builder or Renovator Member of the Program, you can rest assured you’re working with a reputable company that will honour its promises, stand behind the homes it builds and work with you to resolve any issues that may arise along the way.
Peace of Mind
- Complete confidence that their builders of choice are the best of Alberta’s best homebuilders
- The comfort that comes with knowing a new home purchase is protected by a professional, reputable and enduring new home warranty provider
- Secure Homeowner Portal for reviewing contracts, requesting Program assistance and accessing important information and resources
- A live Contact Centre with representatives available by phone or email to answer homeowner questions
- Educational resources such as The Guide to the Care and Maintenance of Your New Home and the Surface Water Management brochure
- Alternative dispute resolution options such as Mediation – a hands-on approach to resolving issues
- Mandatory industry-specific education through PHBI to improve competency, performance and service
- Proven track record of honouring promises, standing behind the homes they build and working with homeowners to resolve any issues that may arise