ABOUT OUR BUILDERS
The Program’s 700 Builder Members build nearly 80% of the homes constructed in Alberta. Our rigorous membership criteria ensure that every Builder Member of the Program shares our commitment to performance and professionalism and understands their responsibility to provide remedies for homebuyers when issues arise.
The most important criterion for membership is a commitment to meeting performance obligations. In addition, we expect our Builder Members to demonstrate commitments to customer service and product quality, expertise and experience in the business of homebuilding and the financial capacity to support business activities, all with the backing of sound business plans.
As a Builder Member, you enjoy all the benefits of your membership including the ability to extend Program warranties to your homebuyers.
Become a Member
Thank you for your interest in membership with The Alberta New Home Warranty Program.
Our mission is to provide investment protection to new homebuyers in Alberta and quality services to our Builder Members – industry leaders who share a common commitment to exceptional customer service and product quality.
For membership inquiries please contact Business Development at 1 800 352 8240; or via email at email@example.com.
All applicants are subject to a workmanship and materials review on a home under construction or recently completed. The Program reserves the right to refuse or rescind membership or to grant conditional membership.
Formal, industry-specific education is a membership requirement that makes the Program unique among Alberta’s new home warranty providers.
Within six months of joining the Program, all Builder Members must have a senior officer in a decision-making capacity complete two mandatory courses: Moisture Control Technician (MCT) and Home Building on Alberta Soils.
Annual Builder Membership Review
To maintain the quality of our Builder membership, the Program maintains a rigorous application process and regularly conducts disciplined reviews of each Builder Member’s performance and qualifications. The operational areas subject to review include technical achievement, warranty performance, customer satisfaction, business practices and resources, and financial performance.
Among the foremost considerations for membership renewal is the builder's customer service record for each home built – from purchase to construction through to occupancy and the first year of ownership.
Questions? Get quick answers at firstname.lastname@example.org or 1 800 352 8240.
Moisture Control Technician
The Program created the Moisture Control Technician (MCT) course to proactively address the leading cause of failure in building envelopes: unwanted moisture. The world’s first initiative of its kind, this self-study course, offered through the Southern Alberta Institute of Technology (SAIT), equips our Builder Members with crucial skills for designing, building and assessing wood frame buildings.
Home Building on Alberta Soils
With a focus on the practical knowledge homebuilders need to make informed decisions and identify potential issues, the Program designed this course with site supervisors, construction managers, warranty managers and designers in mind. Its intent is to ensure our Builder Members can recognize site conditions that require special attention, identify potential solutions to soil problems, skillfully interpret geotechnical reports and ask geotechnical engineers all the right questions.
This online course includes nine modules (including a final exam) plus a one-day practicum in Calgary or Edmonton to provide hands-on experience in a soils lab, construction site and land development site.
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